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Samsung apologizes for the confusion in China over exploding Galaxy Note 7 smartphones, but insists that initial reports of battery fires were false

4 weeks ago
Sky Canaves
amsung did not include China in its global recall of 2.5 million Galaxy Note 7 smartphones because the company says none of the phones with defective batteries were sold in that market. Yet Chinese media and consumers continue to criticize the decision as evidence of "unequal treatment."
By Sky Canaves
Sky Canaves previously reported for The Wall Street Journal in Beijing and Hong Kong, where she covered media, culture, social issues, and legal affairs, and served as the founding editor and lead writer of the WSJ’s China Real Time site. Prior to becoming a journalist, Sky worked in the China corporate law practice of Baker & McKenzie, and she has also taught journalism and media law at the University of Hong Kong. She speaks Mandarin and has accumulated more than a decade's experience living, studying and working in China.

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