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Starbucks aims to retain employees by providing parents’ health insurance

T
op business and technology news for April 12, 2017. Part of the daily SupChina news roundup "Did this phone call get results?"
6 months ago
Lucas Niewenhuis

Coffee giant Starbucks has done brisk business in China since it opened its first store in Beijing in 1999. The company is currently opening more than one store a day. In December last year,  CEO Howard Schultz predicted Starbucks’ China business to eventually become bigger than its home market. The company has now announced that it will provide health insurance that covers serious and chronic illnesses to parents of employees in China, according to the Washington Post and Xinhua News Agency (in Chinese). The plan will be available to any parent of a Starbucks employee who has worked for Starbucks China for at least two years, as long as the parent is under 75 and resides in mainland China. The policy is expected to improve employee retention, as it responds to the increasing concerns of an aging society: According to Starbucks, a recent employee survey showed that 70 percent of their employees in China worried about the health of their parents.


By Lucas Niewenhuis
Lucas Niewenhuis is an associate editor at SupChina who helps curate daily news and produce the company's newsletter, app, and website content. Previously, Lucas researched China-Africa relations at the Social Science Research Council and interned at the Council on Foreign Relations in New York. He has studied Chinese language and culture in Shanghai and Beijing, and is a graduate of the University of Michigan.
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